Shipping policy

  • Shipping Policy

    Thank you for shopping with RJZone.

    We are committed to delivering your orders safely and quickly across India.

    Order Processing

    • All orders are processed within 1–3 business days.

    • Handmade and custom resin products may require additional preparation time depending on the design.

    Shipping Time

    Estimated delivery times:

    • West Bengal: 2–5 business days

    • Other states in India: 4–8 business days

    Delivery times may vary during festivals, holidays, or due to courier delays.

    Shipping Charges

    • Free shipping on orders above ₹499

    • Standard shipping charges may apply for orders below ₹499

    Shipping costs will be displayed during checkout.

    Order Tracking

    Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp.

    Delivery Information

    Please ensure that your shipping address and contact number are correct before placing the order.

    RJZone is not responsible for delays caused by incorrect address details or courier service issues.

    Damaged or Lost Packages

    If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with photos of the item and packaging.

    We will review the issue and provide a replacement or suitable solution.

    Handmade Product Notice

    All resin products are handmade and may have slight variations in color, texture, or design, making each piece unique.

    Contact Us

    For shipping-related questions, contact us through: